I talked to James this morning at SouthWest Airlines's customer service number. He informed me that the world's a different place now, and I need to talk with the Transportation Safety Administration to get my x-ray photo. TSA's website is just getting started, but I did find a toll free number. I'm hoping a brand new bureau-crazy might be easier to navigate, just 'cuz maybe they haven't hired enough people yet to keep "forwarding my request" very far. I'm thinking I ought to ask for a "press pass"...stay tuned. (Oh yeah...when I was on the phone with SouthWest, all their on-hold music was music about being lonely....waiting and waiting for an answer about love...lonliness and futility. SouthWest may skimp on the snacks, but they've got plenty of irony.)
Thursday, April 04, 2002
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